Do I have to use the Hotel's AV Service?
Many hotels have in-house AV teams, but are you required to use them? This blog post explores hotel AV contracts, your rights as an event planner, potential fees, and the benefits of choosing an independent AV provider like SoCal Sound Design. Make an informed decision to ensure the best quality and value for your event!
Mel Hayes
2/26/20252 min read


If you’re planning an event at a hotel, you may have been told that you are required to use the in-house AV team for your production needs. While this is a common assumption, the truth is more nuanced. Many hotels have preferred or exclusive AV providers, but that doesn’t necessarily mean you’re locked into using them. Understanding your options can help you make the best decision for your event.
Understanding Hotel AV Contracts
Many hotels have contracts with audiovisual providers, often granting them exclusive rights to serve events held on the property. These agreements can include hefty service fees, equipment rental costs, and even surcharges if you choose to bring in an outside AV company. However, before assuming you have no choice, it’s important to ask the hotel for a copy of their AV policy and review the details carefully.
Your Right to Choose Your AV Provider
Even if a hotel has an in-house AV team, you may still have the right to bring in an external provider. Here are some key things to consider:
Negotiate Before Signing: If AV services are crucial to your event, discuss your needs before signing the venue contract. Some hotels will allow you to use an outside vendor if negotiated upfront.
Outside Vendor Fees: Some hotels charge a “patch fee” or “bring-in fee” for using an external AV provider. While these fees can sometimes be negotiated or waived, they should be factored into your decision-making.
Quality and Cost Comparison: In-house AV teams may provide convenience, but their pricing and service quality can vary. Getting a quote from an independent AV provider can help you compare costs and services to ensure you’re getting the best value.
Technical Expertise and Equipment: An external AV provider, like SoCal Sound Design, specializes in custom solutions tailored to your event’s needs. Independent companies often have more flexibility, cutting-edge equipment, and experienced technicians dedicated to delivering the best possible production.
How SoCal Sound Design Can Help
At SoCal Sound Design, we understand the complexities of hotel AV policies and can help you navigate them. Whether it’s negotiating with the venue, providing top-tier audio and visual solutions, or ensuring seamless execution on event day, we work with you to create a high-quality production that meets your needs and budget.
Final Thoughts
While hotel AV teams can be a convenient option, they’re not always the best choice for every event. Reviewing your contract, understanding your rights, and weighing the costs and benefits of an independent AV provider can ensure that you make the best decision for your event’s success. If you’re looking for professional AV services tailored to your needs, reach out to SoCal Sound Design today!
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